Last updated: 09.09.2026 

Kids By Design (“KBD,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and our wholesale customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kidsbydesign.co or interact with us as a wholesale customer or enquirer. 

By using our website or providing us with your information, you agree to the terms of this Privacy Policy. 

Information We Collect

We may collect the following types of information: 

Information you provide directly: 

• Name, business name, and job title 

• Email address and phone number 

• Business address and shipping details 

• Payment and billing information (processed securely via third-party payment providers) 

• Order history and product enquiries 

• Any information you provide via contact forms, wholesale account applications, or email correspondence 

Information collected automatically: 

• IP address and browser type 

• Device information 

• Pages visited, time spent on site, and referring website 

• Cookies and similar tracking technologies (see Section 5) 

How We Use Your Information

We use the information we collect to: 

• Process and fulfil wholesale orders and enquiries 

• Set up and manage wholesale customer accounts 

• Communicate with you about your orders, account, or enquiries 

• Send marketing communications (only where you have opted in, and you may unsubscribe at any time) 

• Improve our website, products, and services 

• Comply with legal and regulatory obligations 

• Detect and prevent fraud or misuse of our website 

How We Share Your Information

We do not sell your personal information. We may share your information with: 

• Service providers who assist us with website hosting, payment processing, shipping/logistics, and email marketing, under confidentiality obligations 

• Business partners where necessary to fulfil an order (e.g. freight or courier companies) 

• Legal or regulatory authorities, where required by law 

• A successor entity, in the event of a business sale, merger, or restructure 

International Data Transfers

As KBD serves customers internationally, your information may be transferred to, stored, and processed in countries other than your own, including Australia. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever it is processed. 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to: 

• Remember your preferences 

• Understand how visitors use our website (via analytics tools) 

• Support marketing and advertising activities (where applicable) 

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website. 

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. 

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to: 

• Access the personal information we hold about you 

• Request correction of inaccurate information 

• Request deletion of your information, subject to legal obligations 

• Opt out of marketing communications at any time 

• Lodge a complaint with a relevant privacy regulator 

To exercise these rights, please contact us using the details in Section 10. 

Children’s Privacy

Our website and wholesale services are intended for businesses and adults. We do not knowingly collect personal information from children. 

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: 

Kids By Design Email: info@kidsbydesign.co Phone: +61 1300 165 047  

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.